Scams targeting seniors are rising fast, but there's one easy way to shut scammers down: say the right words, with confidence, and hang up. Having a simple script on hand can make all the difference in protecting your privacy and peace of mind.
In this article, we’ll explore how these scripts work, why they’re effective, and how seniors can use them to avoid getting caught in a scammer’s trap.
Understanding the Threat: Why Seniors Are Targeted
Seniors are frequently targeted by scammers because they’re more likely to answer unknown calls, be polite to strangers, or lack experience with digital scams. Criminals use high-pressure tactics—like fear, urgency, or fake authority—to manipulate victims. From phony tech support calls to fake donation requests, the methods vary, but the goal is always the same: get your money or personal information.
Why a Scripted Response Works
When a scam call comes in, panic or confusion can make it hard to think clearly. That’s why having a prepared response is so powerful. A short, firm sentence helps seniors stay in control and avoid being pulled into a manipulative conversation. It signals to the scammer: “This person is aware and not easy to fool.”
The Go-To Script: "I do not give information by phone"
This seven-word script—“I do not give information by phone”—is an all-purpose line that works for almost any scam call. It’s respectful but firm, and it clearly sets a boundary. Most scammers move on immediately once they hear it, because they know they’ve lost control of the conversation.
Additional Scripts for Specific Scenarios
Different scams may need slightly different responses. Here are four more simple scripts seniors can use when answering a suspicious call:
1. For Urgent or Threatening Calls
“I don’t respond to urgent requests by phone. I’ll speak with my bank or family first.”
This line helps defuse the pressure scammers create by acting like there’s an emergency.
2. For Tech Support Scams
“I didn’t ask for tech help. I don’t give access to my computer.”
It’s direct and lets the scammer know there’s no chance of tricking you into installing malware.
3. For Prize or Charity Scams
“I don’t accept offers or give donations by phone. Please don’t call again.”
This stops emotional manipulation and shuts down fake generosity scams.
4. For Unknown Callers Asking Personal Questions
“I don’t answer personal questions from strangers. If it’s important, mail me.”
It politely blocks the scammer from steering the conversation toward identity theft.
Why These Scripts Shut Scammers Down
Scammers rely on conversation to keep you engaged, create urgency, and extract details. These scripts cut off that opportunity quickly. They also help seniors feel more confident, knowing they have a clear way to respond. A calm, assertive tone works best—no need to argue or explain.
Tips for Making Scripts Easy to Use
Keep a printed copy of these scripts next to your phone. Practice saying them aloud until they feel natural. If the caller keeps talking, just repeat your line or hang up. And always remember: if something feels wrong, it probably is.
Helping Loved Ones Stay Safe
Families can support seniors by role-playing scam calls and practicing responses together. These conversations make it easier to spot red flags and act quickly. Share the scripts with friends, caregivers, and neighbors to build a safer community for everyone.
Simple Words. Strong Protection.
Scammers rely on hesitation, confusion, and fear, but a confident response can quickly put an end to their attempts. Whether it’s saying, “I do not give information by phone,” or using one of the other simple scripts mentioned above, having a prepared reply empowers seniors to hang up, stay safe, and remain in control.